Our Executive Summary
Air General, founded in 1961, is a US based Airline and Ocean cargo/freight handling and warehousing company based in Portsmouth, New Hampshire. With 34 facilities spread throughout the United States, over 31 airlines handled, and over 700 expert employees, we are one of the premier ground handling companies based in the US. Air General has continuously operating as a family business for over 60 years and takes pride in providing customized, superior quality service to each of our customers. Over 60 years of experience gives us the edge in meeting all of their cargo needs.
Since our inception, we have steadily expanded to become one of the largest networks of independent handling companies in the U.S. We operate over one quarter million sq. feet of customs-bonded warehouse space, and handle over 548 Million lbs of cargo annually in 21 states at some of the nation’s major airports. We offer a variety of services our customers won’t find anywhere else. Using state-of-the-art facilities and the latest equipment, our highly trained staff is efficient and thorough. This, and our knowledge of U.S. Customs regulations, cargo handling, documentation, and more has earned Air General a solid reputation throughout the industry. By acting as a neutral third party, we insure every customer of complete confidentiality, tailoring our operations according to our customer’s needs.
Our Vision
To be recognized as the industry-leading provider of quality cargo, passenger and logistics solutions which is committed to our employees, customers, and business partners.
Our Mission Statement
Air General is dedicated to providing quality cargo, passenger, and logistics solutions by offering competitive services through a professional workforce which delivers consistent results and added value to our customers.
Air General’s Culture Commitment Statement
Air General is committed to individual and organizational efforts to promote respect, dignity, fairness, caring, and equality for our employees in an environment that fosters personal and professional growth. With a helpful hand, we always support one another in what we do. We strive for excellence in the services we provide which depends on the teamwork, integrity and strength of our employees.
Air General Commitment Statement for Diversity and Inclusion
Air General honors human rights and celebrates diverse cultures, fosters a climate of mutual respect, dignity, fairness, caring, and equality. We continue to build and promote an inclusive environment that affirms the value of all persons. Our commitment to diversity includes race, age, gender, sexual orientation, religion, disability, and other dimensions of diversity.
Our Core Values
Air General is committed to individual and organizational efforts to promote respect, dignity, fairness, caring, and equality for our employees in an environment that fosters personal and professional growth. With a helpful hand, we always support one another in what we do. We strive for excellence in the services we provide which depends on the teamwork, integrity and strength of our employees.
Respect, Integrity, Service, and Excellence = R.I.S.E
Air General Videos
Air General is please to announce the launch of our in-depth video series that showcases our vast array of cargo handling and other services; as well as the incredible employees who make Air General so unique.
Our film crew did an outstanding job to capture key cargo operations throughout the Air General network including CLT, IAD, DEN, IAH, and DFW. With their extensive background as Journalists for The New York Times, CBS, NPR and among others, we are pleased with what they have put together for us.
This main video is an overall look at Air General, the services we offer, and our outstanding employees.
