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Articles filed under "Air Cargo"

Moving West With Air General’s Newest Station - SLC

Published February 1, 2017    Tagged: Air Cargo, Domestic, Alaska Air, American Airlines, United Airlines, New Customer, New Facility, Startup

SLC 2017 Startup With Team

We are absolutely delighted to announce that Air General is pushing further west into new territory with the award of cargo handling contracts for Alaska Air, United Cargo and American Cargo in Salt Lake City, Utah!

We will be subleasing the same warehouse space that these three carriers are currently handled in at SLC. The current supplier TAC Air is exiting the cargo handling business but retaining their ramp handling and FBO operations in SLC.

The acquisition of this new city to our network came about, as often happens, because the carriers contacted Air General with a call for help as their current provider could not meet their expectations. In each case, these suppliers contacted Air General because of our record of achievement with them in other airports. This is a great testament to our ladies and gentlemen in the field who work so hard to provide a superior service to our customers.

This will be the 13th city we serve for Alaska Cargo (we recently opened DFW for them!), the 14th for United Cargo since we recently added IND for them and the 17th for American Cargo!

While it seemed at first that it might be a “turnkey” operation with a warehouse already configured and in decent working order and a staff from the former supplier already in place, we know from our experience to always “expect the unexpected!”

Terry Hennessey, Properties and Implementation Manager began immediately to negotiate a sublease from the prior service provider, TAC Air. As often happens, difficulties in obtaining proper information about the lease, equipment availability, and tonnage data caused delays. Gabe Rodriguez, Regional Director began to organize his Transition Team but faced similar concerns with confidentiality issues, TAC Air people leaving before we could ask them to join our team and serious ID badging restrictions.

Despite the obstacles that would create havoc for any Project Manager, Gabe has pulled together a full station opening in minimal time on Saturday night into Sunday with the assistance of Terry, Chris Kubasko, Steve McCombs and Ali Alawi.

Kelly Feeney from United Cargo has been a fabulous support and was instrumental in arranging travel for three new hires to train for two weeks with Mike Hall and Rana Hudgins on UA UC360 at our BNA facility.

New hires are very excited about starting their jobs with Air General. They worked long hours on Saturday to help clean and organize the office and warehouse.

Others on station on Day One to support the startup include Doug Colvin, Brandi Gebhardt and Greg Jones from United, JohnCarlo Martinez from American and Tony Dimeglio from Alaska Air Cargo.

The newest station in our network is projected to handle 600,000 pounds monthly plus another 59,000 pounds of passthrough mail from American Cargo.

Air General Welcomes IND!

Published December 5, 2016    Tagged: Air Cargo, Domestic, United Airlines, New Customer, New Facility, Startup

IND 1

Air General is pleased to announce the opening of IND and would like to thank everyone for their support as we have officially started cargo handling for United Airlines in Indianapolis, IN IND!

Many thanks to the transition teams: Ernie Ramierez/MCO, Eric Joseph/MSY, Dottie Flannery/STL and Frank Meier/SDF are also here tthis week in IND to assist the new staff and new Station Manager Randy Fancher make this a successful start up. Mike Hall/BNA and Kimi Aiello/MCO will be in IND next week to continue the support.

Please join us in wishing IND Station Manager Matt Holden and all the IND staff the best of luck in their new operation!

IND 1

New Ocean Freight Facility Opens In Denver!

Published October 31, 2016    Tagged: New Facility, Ocean Cargo, Startup

DOC Opening

Air General is pleased to announce our opening of a new ocean freight facility in the Denver, Colorado area this past fall.

This well-suited 36,700 square foot facility is located at 16265 East 33rd Avenue, Building Fifteen, Aurora, CO 80011 just off of route I-70 with quick access to I-225 and E-470. The facility has 10 dock doors, a 120’ truck court and trailer parking facilities.

Air General is no stranger to Denver.  We have operated an air freight facility for over 15 years at another facility at the Denver International Airport for American Airlines, British Airways and five other major airlines. Having this location nearby will allow us to leverage our years of experience in the market to find the best employees in the area.

Brad Bryson, our Manager of Ocean Cargo from Dallas, TX has been instrumental in putting this new facility together, based upon feedback from customers who have requested an alternative service in the Denver area.

Air General would also like to welcome Denver Ocean’s (DOC) new station manager, Tom Ransom! 

Congratulations to DOC and all who helped launch our second Ocean Freight Facility!

New Facility for MCI!

Published July 26, 2016    Tagged: Air Cargo, Domestic, New Facility, Startup

MCI

On Saturday night on July 26th, after all business was completed in our old Kansas City location at 594 Mexico City Avenue, Regional Director Colleen Rowland and her team in MCI turned out the lights, caught a few winks of sleep, and picked up right where they left off on Sunday morning at 1044 Mexico City Avenue, in a newly refurbished facility just down the road from the old one!

Station Manager Steve Devries and Station Supervisor John Crowley invested many hours to keep the operation running smoothly and without missing a beat as they simultaneously moved out of the old building, cleaned it and made repairs in order to turn in back to our old facility in good condition.

Our customers United Cargo, American Airlines, Alaska Airlines and Delta Cargo are happy with the upgraded facilities and complimentary about how Air General handled the move. Our staff are now enjoying 15,000 square feet of workspace with an upper level where their break room is located away from the noise and bustle of our daily operation.

MCI 2

New Facility Opens For DAL Ocean Freight

Published June 10, 2016    Tagged: New Customer, New Facility, Ocean Cargo

DAL
Dallas Ocean Team Finds a New Home!

Air General is pleased to congratulate Brad Bryson and his wonderful team of ocean freight experts as they complete their move into a brand new warehouse in Dallas.

The 58,000 square feet, 24 dock doors facility opened this past spring. Manager Brad Bryson and his team managed the relocation while maintaining the business and adding new accounts at the same time with very little outside assistance. When asked what he liked best about their new surroundings, he said “what I am more proud of than the move itself is that all of my employees pitched in to make this happen.”

FLL Get’s Brand New Facility

Published March 23, 2016    Tagged: Air Cargo, Domestic, New Facility

FLL

Finally in Fort Lauderdale!

A huge sigh of relief has been breathed by FLL Station Manager Jaclyn Guerasio, Regional Director Ken Coleman, the entire Air General staff in FLL and by the home office team as well!

In early March, the Florida team moved into their brand new space at 1800 SW 34th Street more than one year after we first started negotiating with our new landlord.

After a long and arduous journey Jaclyn and Ken can be proud of their achievement, and we in the home office are equally proud of their staff who kept the business going with excellent customer service results while the managers attended meeting after meeting, and conference call after conference call!

So for now we operate in our own Air General facility in which we handle American Airlines and Air Canada. Our building is bigger and better!!

Air General Expands IAG Cargo/British Airways In Dulles

Published September 28, 2015    Tagged: Air Cargo, International, British Airways, IAG Cargo, New Facility, Startup

BAIAD
Air General Grows In Washington, DC (IAD) With Addition Of British Airways

Air General is pleased to announce that we have been awarded the ground handling contract for British Airways (IAG Cargo) in Washington, DC at Dulles International Airport (IAD).

On September 28th, Regional Director Gabe Rodriguez and a transition team made up of Air General professionals from IAH, AUS, ORD, CLT and many other locations and disciplines inaugurated the 8th British Airways station in our network.

Air General has handled British Airways cargo for over 30 years. Currently we look after their business in DEN, ORD, DFW, IAH, AUS, TPA and MCO in addition to IAD.

The two daily Boeing widebody flights will be handled in Cargo Building Three where BA handled their own cargo with their own employees until 2008 when the work was subcontracted.

IAD joins DFW, AUS, IAH, ORD, DEN, MCO and TPA in handling British Airways for Air General. We look forward to seeing the start up later this month and are extremely proud of the contributions that Gabe Rodriguez, Donna Blanchard, Paul Siebols, Roger Muckelroy and Ricky Canes have put forth so far to make this dream station a reality.

British Airways Chooses Air General to Handle Cargo in Austin

Published March 3, 2014    Tagged: Air Cargo, International, British Airways, IAG Cargo, New Customer, New Facility, Startup

BA-AUS-787-first-flight-March-3-2014

On the Ides of March (March 3rd) British Airways opened their first new airport operation in the USA in several years, when their Boeing 787 Dreamliner touched down five minutes early in Austin, TX.

Air General was selected as the cargo handling agent for this new BA station and on the first day we accepted 14,821 kilos of freight plus three animals for the departure.
Our new cargo facility in AUS is our second in this airport. We currently handle United Airlines Cargo, JetBlue and Alaska Airlines cargo in our first facility.

Air General Opens Three New Cargo Locations for AA

Published November 11, 2013    Tagged: Air Cargo, Domestic, American Airlines, New Customer, New Facility, Startup

American Airlines Cargo awarded Air General three new cities for cargo handling.  The first of “The Three Ms” opened in Orlando, FL in October.  Minneapolis, MN opens on December 2nd and New Orleans, LA will open on December 9th.

With the addition of these new cities we will now be servicing eight cargo stations for AA.  Last year AA announced a new re-branding and marketing campaign dubbed “A New American”. The staff at Air General are proud to be a part of “the new AA.”

United Airlines Partners with Air General to Operate in Five New Cities

Published July 1, 2013    Tagged: Air Cargo, Domestic, United Airlines, New Facility, Startup

Over the past several months United Cargo has awarded cargo handling contracts to Air General in FLL, MSP, CLE, MCI and AUS.
Air General assumed the FLL operation on October 15th, 2012 providing Air Canada with service in that city as well.  A very successful start-up in MSP followed, which also included US Airways.  Air General handles American Airlines company mail in MSP as well.

Air General opened CLE, a former Continental Airlines hub, on February 25th.  Customer feedback about the smooth transition has been extremely positive.  The same smooth and seamless transition was repeated for the grand opening of Kansas City (MCI) on April 1.  Air General also represents Delta Cargo, US Airways, Frontier Airlines and Alaska Airways in MCI. Most recently, Air General opened the third Texas location, AUS, in June 17th for UA and will add JetBlue at the end of July.

Air General Brings Quality and Experience to Cargo Handling in Kansas City effective April 1, 2013

Published April 1, 2013    Tagged: Air Cargo, Domestic, Alaska Air, Frontier, Sun Country, United Airlines, US Airways, New Customer, New Facility, Startup

Air General is pleased to announce they now provide cargo handling services at Kansas City International Airport (MCI) effective April 1, 2013 for United Cargo, Alaska Airlines, Frontier Airlines, US Airways and Delta Airlines.

Since 1961, Air General’s family-owned organization has provided consistently high-quality cargo handling delivered by dedicated people focused on customer service excellence. They look forward to a long and productive partnership in MCI, providing fast, secure and reliable cargo handling service to all their customers.

United Cargo partners with Air General to open former hub in Cleveland

Published February 25, 2013    Tagged: Air Cargo, Domestic, United Airlines, New Facility, Startup

Air General started operations in the United Airlines warehouse and is providing cargo handling operations in Cleveland (CLE) a former Continental Airlines hub, on February 25th. United operates over 200 flights per day out of Cleveland. Air General is providing cargo handling services for United as well as for US Airways. Customer feedback about the smooth transition has been extremely positive.

AGI Open for Business in MSP with United, US Airways & Frontier; later adds Icelandair & Sun Country

Published January 22, 2013    Tagged: Air Cargo, Domestic, Frontier, Sun Country, United Airlines, US Airways, International, Icelandair, New Customer, New Facility

United Cargo, US Airways and Frontier Airlines transitioned to Air General cargo handling in MSP on January 22nd 2013. Air General is providing cargo services from the former United warehouse as well as providing mail handling services out of the US Postal Service airport facility.  We also handle AA company mail. In June we added our first contracts with Icelandair and Sun Country.  The main commodity imported from Icelandair is fresh fish, which is then transported via Sun Country to other areas of the country.

Southwest Airlines Chooses Air General for Cargo Handling in Manchester, NH

Published January 15, 2013    Tagged: Air Cargo, Domestic, Southwest, New Customer, New Facility

Air General is pleased to announce they have been awarded their first contract with Southwest Airlines to handle cargo in Manchester, New Hampshire. The MHT cargo operation was inaugurated on January 15th and becomes the 21st location in the Air General network, and the first location in their new home state of New Hampshire.
Air General began as a cargo and ramp handling company in BOS and was therefore headquartered in Massachusetts for nearly 50 years before making the move to Portsmouth New Hampshire in 2011.

Qatar Airways Adds Two Freighters into Houston

Published November 2, 2011    Tagged: Air Cargo, Freighter, International, Qatar, New Customer, New Facility

Qatar Airways, the industry renowned 5 star carrier and the fastest expanding airline in the world, added two weekly Boeing 777 freighters into IAH. While capacity is shared with Atlanta, there is plenty of new opportunity for freight forwarders on Wednesdays and Saturdays for the European and Orient markets. There’s no shortage of freight that can be uplifted out of Houston. Qatar Airways parks right behind Air General’s warehouse for a very convenient handling. Houston’s monthly throughput will now exceed 3 million kilos per month.

Air General immediately increased warehouse space, and has agreed to provide segregated office and operations accommodations for Qatar Airways Air General and staff.

Air General Signs Chicago Lease with Aeroterm

Published October 1, 2011    Tagged: Air Cargo, International, New Facility

Air General has taken over the facility lease of 516 Express Center Drive, where we are currently handling British Airways World Cargo.

Formerly held by BA, the lease was taken over by Air General as part of the agreement to terminate BA’s self-handling which was transferred to Air General in March of 2010. BA operates twice daily 777 Passenger flights and two weekly B747 freighters.

British Airways Cargo Awards Chicago to Air General

Published March 15, 2010    Tagged: Air Cargo, International, British Airways, IAG Cargo, Iberia, New Facility, Startup

We are pleased to announce that Air General has been awarded the British Airways cargo handling contract for Chicago. This large cargo operation with three daily 777s and two weekly freighters is a significant addition to our cargo handling business. Chicago is a critical location for British Airways, and we are very pleased that we have been awarded such a busy and cargo driven city. Air General has long been keen to enter the Chicago cargo market, and has long term goals to make Chicago a strong success and a vital cargo hub for Air General.

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