After over ½ century in the Cargo Handling business, Air General expanded its portfolio last year to include Air General Security, and has now announced the inauguration of its Passenger Handling Division.
Donna Blanchard, Vice President Business Development, commented: “This third division of our company represents a natural progression building upon a successful and long-term relationship with our cargo customers who value the medium-size and family value appeal of the Air General culture.” Donna, formerly the Director of Customer Service Delivery for North America and Asia Pacific at British Airways, will couple in-house expertise in international and domestic passenger handling with proven techniques for hiring the right people to offer the special soft skills required to safely and efficiently guide passengers through the airport process.
Air General is pleased to announce the appointment of Donna Blanchard to the corporate level position of Vice President Business Development.
Donna brings with her over 30 years of airline related experience. She has held various cargo and passenger management positions during her extensive career with British Airways, including Cargo Director Midwest, Regional Director Mid-Atlantic Airports, Vice President Call Management, and most recently as Director, Customer Service Delivery North America & Asia Pacific.
A graduate of Georgetown University, with an MBA from Central Michigan University, Donna is a pilot and member of the Experimental Aircraft Association. She has also served on several airport executive committees, including as an IATA Schedule Facilitator for Newark Liberty International Airport, as well as Co-Chair of Newark’s International Carrier’s Committee. A native of Long Island, New York, she currently resides in Pittstown, New Jersey with her husband.