Pickup/Drop Off
Hours of Operation

Monday & Tuesday
0900 - 1700 / 9:00am-5:00pm

Wednesday
0900 - 2400 / 9:00am-12:00am

Thursday & Friday
0900 - 1700 / 9:00am-5:00pm

Saturday
2000 - 2400

Sunday
0900 - 1200

Terminal Service
Charge (TSC / ISC)

Payable via Company Check to Air General AUS or CargoSprint / PayCargo

Firms &
Port Code & Customs

Firms Code
T581 (Alaska)

T822 (United)

Port Code
5506

Customs

Austin U.S.C.B.P.
3600 Presidential Blvd. Ste 111
Austin, TX 78719 US
Phone: 512-530-3053
Website: https://www.cbp.gov/contact/ports/austin

Managers &
Contact Info

Dustin Shutack, Customer Service Manager
Phone: 512-530-0531
Alt Phone: 512-530-0525
Fax: 512-530-0566

Regional Management:

Colleen Rowland, Regional Field Director

Roger Muckelroy, Regional Manager

Airlines We Serve At Austin-Bergstrom International Airport (AUS)

United Airlines
Import & Export & Transfer

512-530-0531

AUS@airgeneral.com

Alaska Air
Inbound & Outbound: GoldStreak Service, Priority Freight, General Freight, Pet Connect

512-389-4252

AUS@airgeneral.com

Highlighted Facility Features

  • 10x10 Cooler/Freezer
  • Dangerous Goods Accepted (United Only)
  • No Ramp Drive Up Door
  • 7,200 Square Feet
  • 4 Front Dock Doors
  • 2 Rear/Airside Doors
  • CCTV System
  • Credit/Debit and United or Alaska Account
  • United eAWB Import/Export
  • HR, AVI, VAL Accepted

 

  • United Express, General, Petsafe and Quikpak