Air GeneralPassenger Handling Services for Airlines

  • Ticketing
  • Passenger & Baggage Check-In
  • Gate & Boarding
  • Baggage Services
  • Airport Lounge Staffing
  • Unaccompanied Minors and Special Handling Assist
  • VIP Meet & Greet
  • Departure Control
  • Emergency Response

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Air GeneralPremium Services

Airport Concierge Services
Interline connections escort/service
Dedicated check-in including hotel and off airport check-in
VIP and Special Assist Handling

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Passenger Service StaffAir General Offers

  • Excellent communication skills
  • Superior problem solving capabilities
  • Ability to respond well to difficult situations
  • Emotional resilience, able to handle pressure and meet timelines for a safe and punctual aircraft departure
  • Willingness to take ownership of a situation and be accountable for results

Our training is adaptable to customer requirements and our clearly defined performance measures are examined daily and contribute to consistent delivery of results.

Passenger Services

The Warmest of

  • A Welcoming Smile
  • A Friendly Verbal Greeting
  • Superior Customer Accommodation and Interaction

Great First

  • Professionally Attired
  • Well-groomed
  • Courteous and Attentive


  • Enhance the Pleasure of Each Passengers' Experience
  • Offer Information, Advice and Assistance


  • Last Impressions Count
  • Customers Leave with A Genuine "Thank You" Wrapped in a Warm Smile